these Terms & Conditions apply to any claim regarding tickets purchased through the website of Classic Concerts Tickets providing on-line sales.
1.The payment for admission is not refundable unless expressly stated otherwise herein.
2.Purchased tickets may not be exchanged.
3.Purchasing tickets or other accessories, results in a contractual agreement exclusively between you and the respective event organizer. Classic Concerts Tickets, is not the organizer of individual cultural or other events (hereinafter the "event") for which the tickets are sold and bears no responsibility for any such event taking or not taking place, for any alteration regarding such events or their dates, for the running of such events, for any circumstances arising within such events or for anything originating from such events. It accepts no responsibility for any damage or injury incurred by customers or third persons in relation to such events. It will especially not be liable for any expenses incurred by customers in relation to such events and their alteration, cancellation or conduct. All and any claims must always be forwarded to the event organizer AAI s.r.o. In the case of the complete cancellation of an event the paid admission will be returned as stated below.
4.In the case of complete cancellation Classic Concerts Tickets, will send a written notice to the customers who provided their contact information (e-mail, mailing address) that the event is cancelled. Classic Concerts Tickets, shall not be held liable if the notice is not delivered because it is impossible to inform the customer in the given way or if the notice of cancellation is delivered with a delay not accountable to Classic Concerts Tickets.
5.Should any event be completely cancelled by event organizer, the admission already paid will be refunded, via the relevant credit card from which the ticket was paid.
6. In accordance with laws for the protection of personal information 101/2000 Coll.., Classic Concerts Tickets guarantees that your personal data will be held in strict confidentiality and will at no time be sold, shared or transferred to another party. All personal data is strictly confidential and will be used solely for the purposes of Classic Concerts Tickets. We collect the following information: billing address, shipping address, your name, E-mail address and telephone number. Information about the pay card will not be provided to Classic Concerts Tickets due to 3D – Secure system, the bank will only confirm to us in a few seconds whether the payment was successful. All communication between the bank and you is protected with high degree of encryption, it will not be disclosed to anybody.
7.Only the VISA or MASTERCARD\EUROCARD or bank transfer are accepted for payment by credit cards. Using of the electronic cards VISA Electron and Maestro is possible after the approval of your issuer/bank. We suggest you to obtain an information from your issuer about the possibility of using your card for on-line shopping (There are some virtual cards issued specifically for this type of transactions). The tickets may be ordered by the credit card owner only. Payments using somebody else's cards are not allowed. Also, it is not possible to pay on the behalf of others. The prices of concerts mentioned in this web are finall prices. No further costs are added. After ordering tickets you will receive confirmation via E-mail together with atached E-Tickets \Voucher. You have to print this E-Tickets and take it with you. You must show this E-Tickets at the entrance or in the box office before you will entry performance.If for some reasons you will not get E-tickets atached in pdf. format you must use your confirmation of payment with your ID number as tickets. The confirmation you will receive after your succesful payment.
8.Classic Concerts Tickets reserves the right to change the terms and conditions at any time and without explanation. Changes do not apply to already processed orders or offers. The ticket sales referred to in this document are subject to Czech law. The place of performance is Prague. The court of jurisdiction is given by the appropriate court in point in Prague.
Any inquiries and claims are to be sent without unreasonable delay to the Classic Concerts Tickets (e-mail email@example.com, Phone: +420 224224706 ).
Classic Concerts Tickets, will forward any claims pursuant to point 4 to the event organizer for comments and the customers will be notified accordingly within 30 days following the receipt of the claim. Should the customers intend to put the claim forward directly to the organizer, Classic Concerts Tickets, will provide them with the organizer's contact information.