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Just go to the entrance and show  your printed tickets at the door. Thats all. You may be asked for your ID card at the entrance. There is no neccesary any exhange of your printed E-mail tickets. All important informations about your event you will find on your E-mail ticket. If you will not get for some reason your E-mail ticket you must use your confirmation of payment which you will receive after your payment. Your confirmation from bank is your tickets too.

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Is cancellation, returning or rebooking of tickets possible ?

The cancellation or returning purchased tickets is possible only if  performance is canceled. In this case we will contact you immediately and inform you about all other possible alternatives. If you will not choose any alternatives you will get your money  back via the relevant credit card within one month. Please remember, that this is possible only if you purchased your tickets by Classic Concerts Tickets and case of cancellation. Rebooking of tickets is possible, send us E-mail minimally 4 days prior to the date of performance.

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Is my personal data protected ?

In accordance with laws for the protection of personal information 101/2000 Coll.., Classic Concerts Tickets guarantees that your personal data will be held in strict confidentiality and will at no time be sold or transferred to another party. All personal data is strictly confidential and will be used solely for the purposes of Classic Concerts Tickets. We need only informations which is necessary for your order. Your name, address, E-mail address and telephone number. Information about the pay card will not be provided to Classic Concerts Tickets due to 3D – Secure system, the bank will only confirm to us in a few seconds whether the payment was successful. All communication between the bank and you is protected with high degree of encryption, it will not be disclosed to anybody.

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